Windsor Primary Care Medical Group, Inc.

8465 Old Redwood Highway, Suite 320

Windsor, CA 95494

707-838-6685

FAX 707-838-6686

Ray Broggini, M.D. Barbara Turner, M.D. Lawrence J. Williamson,M.D.

SCOPE OF PRACTICE

Welcome to our family practice. We sincerely endeavor to provide you and your family the best quality medical care. Our scope of practice includes primary medical care for all ages and comprises everything from obstetrics and pediatrics to adolescent, adult and geriatric medicine. We provide preventive health advice, minor surgery, and counseling in a wide array of medical and surgical techniques. Please ask us before seeking "special services" elsewhere.

REFERRALS

Our doctors routinely refer to specialists when they cannot provide the services you need. Many health plans require prior authorization before you can see a specialist and also require you to use specific labs or x-ray services, even hospitals. Please try to be aware of specific requirements of your health plan. Our office personnel will assist you in obtaining the authorizations you need whenever possible.

OFFICE HOURS MONDAY THRU FRIDAY 8:30-5:00

We offer appointments 8:30 a.m. to 5:00 p.m. Monday through Friday. Phones are answered from 8:30 a.m. to 5:00 p.m. with the exception of a lunch break from 12:00 to 2:00 p.m. each day. When making your appointment, please indicate to the receptionist the nature of your visit so that an adequate amount of time will be allowed to cover the issue at hand.

EMERGENCIES & AFTER HOURS

Call our office number first for all emergencies, except when any delay will endanger your health. A family practitioner is always available to assist you with the most appropriate response to your illness or injury. If you need to go immediately to the emergency room, the 24 hour emergency physicians will be able to initiate your care. Please check with your insurance company to determine which hospitals are contracted under your plan.

TELEPHONES

The telephone remains an essential part of medicine. Our staff makes every effort to screen your calls quickly and connect you with the person you request. They must necessarily decide the degree of urgency that your call requires depending on the circumstances, both at your end and ours. If you request a call back from the doctor, be aware that such calls are usually made during lunch hour or after office hours so as not to inconvenience patients with scheduled appointments. Medical questions may be handled by the nursing staff at the doctor's discretion.

MEDICATION REFILLS

For routine medications (blood pressure, heart, thyroid, and so on) you should phone your pharmacy at least 3 DAYS before you need your refill to insure our ability to make the authorization in a timely manner. Discuss with your doctor how often you need or want to be seen in this office so that refills can be granted appropriately depending on your particular problem. The doctors reserve the right to use their best judgment when prescribing medication refills by telephone.

INSURANCE, PAYMENTS, & BILLING

Our Practice currently accepts PacifiCare, Cigna, ChampUs, Medicare, Health Net, Blue Shield, and most PPO plans. Currently we are NOT preferred providers for Blue Cross HMO.

Your co-payment will be collected at the time of the office visit. You will be expected to pay at each visit. If you have insurance, please present the appropriate card or proof of insurance coverage at each visit. Failure to provide us with adequate information will result in you being billed for the service directly and we may ask you to pay at the time of service. Once your claim is processed if you have any questions regarding billing please direct them to our billing office.

WALK-IN VISITS

We must consider walk-in visits on a case-by-case basis; therefore, we prefer that you call in advance to schedule appointments. Our providers have "open access" scheduling which makes same day appointments a normal occurrence. If a walk-in occurs that is not an emergent matter we will definitely have to make an appointment for you to return at a later time and/or date.

LATE OR MISSED APPOINTMENTS

We would appreciate your notifying our office as soon as you know you will be late or will have to cancel a scheduled appointment.

Ray Broggini, M.D.

Dr. Ray Broggini is a family practice specialist who has practiced medicine in Sonoma County for over twenty-six years. He graduated from the University of Cincinnati College of Medicine. Before settling into family practice in Windsor in 1984, he was an Emergency Room physician. His special interests include pediatrics, surgical treatment of skin problems (moles, scars, and warts), counseling for alcohol and drug problems, and general family medicine. He is a violinist and also enjoys organic gardening.

Barbara Turner, M.D.

Dr. Turner is a graduate of the University of Michigan in Ann Arbor, with a Bachelor of Arts in Speech Pathology and Audiology. Five years after completing a Master's Degree in Speech and Hearing Sciences from the University of California at Santa Barbara, she embarked upon a medical career. She completed pre-med classes at San Francisco State University and graduated from medical school at University of California at Irvine. Family Practice Residency was accomplished in 1990 at Martinez, CA through an affiliate of University of California at Davis. Afterwards she remained on the staff as an Assistant Clinical Professor at UC Davis/Martinez until 1995. In 1995, she opened a practice in Windsor incorporating family practice with obstetrics. She enjoys indoor and outdoor activities such as skiing, hiking, tennis, and reading.

Lawrence J. Williamson, M.D.

Dr. Williamson is a Board Certified Family Physician who is originally from the San Fernando Valley area of Los Angeles. Before going to Medical School, he was an Emergency Department RN at Cedars-Sinai Medical Center. He completed his Family Practice residency through the Medical College of Wisconsin in 2001. His interest in low-risk Obstetrical care brought him to Windsor. His philosophy on wellness is that the patient is in charge and responsible for their own health care and he sees his role as merely being your assistant. He is very open to alternative therapy and would like to know what methods you have tried and found helpful. Dr. Williamson and his wife, Fabiana (an RN), enjoy travel and spending lazy times together at home and soaking up the culture of the Bay Area. He is also an Olympic Medical Services enthusiast, having volunteered in several Olympiads (LA 1984, Atlanta 1996, Salt Lake City 2002 )

Last revised: 15 May 2002